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Indeed – Policies & Job Posting Guidelines

Posted
Updated
ByLibby DeLucien

Below is an exhaustive list of all current Indeed policies on every topic necessary for troubleshooting (as of March 28, 2023)

To reference all current Policies on Indeed, click here: https://indeed.force.com/employerSupport1/s/topic/0TO1R000000xxOtWAI/policies

My job is not shown on Indeed

There are a few reasons why your new job may not initially appear in the search results, including failure to adhere to our job posting guidelines. Even if your job appeared in the search results initially, it can still stop being displayed later. Below are some reasons why your jobs may not appear:

Your job is set to be sponsored, but there is not a credit card on file.

  • To fix this, login and upload a credit card to your account.

Your job is paused or closed.

Your account is under review.

  • Trust & Safety can review an account at anytime. Contact us to speak to an Account Specialist.

You need to verify your email.

  • An email address must be verified to complete setting up an account. Login to send yourself the verification email.

You need to supply proof of identity.

  • Your account is in review and you need to supply additional information. We will provide you a list of options on what you can submit to help us verify your account.

Your job has reduced visibility due to a possible violation of our job posting best practices.

Your browser cookies are preventing the job from appearing.

  • If you keep searching for your job and do not click on it, the Indeed search algorithm assumes the job was not relevant and stops showing it.

Your sponsored job has reached its budgeted daily limit.

  • If your job receives enough clicks in a day to reach its daily limit, it will not show up until the budget is reset the following day. If you have questions regarding optimal budgeting, contact your Account Executive. 

Your job has been collapsed in search results.

  • Indeed collapses jobs from a single company with the same title and similar locations into one single job post in search results. We select the job that we believe is most relevant to the job seeker and show only that job, but we do allow job seekers to see all jobs that were omitted. Job seekers can click repeat search results with omitted jobs at the end of the results to view all jobs.

Your job is older than 120 days old.

  • Jobs posted on Indeed that are more than 120 days old need to be closed and reposted or must be sponsored in order to be shown on Indeed.

Jobs that do not meet Indeed standards may be subject to review and require additional information. Listings that prove misleading, compromise the job seeker experience or those which we are not convinced represent a “real” job may be removed from search results altogether. Please note: Indeed may reject or remove any job and may disable any Company’s account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest.

Job Posting Standards

We work to deliver the best job seeker experience and are committed to job posting standards that support the job seeker. We recognize that there are meaningful differences between particular industries and markets and strive to reflect those differences in our implementation of these standards. 

Jobs that do not meet our standards may be subject to review and require additional information from the hiring company. Listings that prove misleading, compromise the job seeker experience or those which we are not convinced represent a “real” job may be removed from search results altogether. 

Failure to adhere to these guidelines may impact job visibility on the site. For more specific policies, please view our other policy articles.

Jobs and only jobsWe do not allow non-job postings. 
This includes, but is not limited to, training and education opportunities, franchising opportunities, multi-level marketing opportunities, job seeker employment solicitation, expired jobs, and jobs that don’t represent a specific employer vacancy
Information must be accurate and detailedWe do not allow jobs with deceptive, generic, misleading, or missing job information.
Jobs must be from authorized partiesWe do not allow jobs from parties that are not authorized to post on behalf of the employer.  Each job that appears in our search results should be posted by an authorized representative of the company seeking to fill a position. Third parties recruiting on behalf of an employer should be clearly identified so that they don’t misrepresent their relationship to the job seeker.
We prioritize the job version directly from employersConnecting job seekers with employers is our main goal, and we’ll seek to connect these parties in the most direct way possible. We partner with many content providers to bring quality content to our job seekers, but we’ll prioritize the version of the job coming directly from the employer.
Jobs opportunities cannot incur a fee to the job seekerJob seekers should be provided with job opportunities at no cost. Fees or required training coming at a cost to job seekers may indicate predatory employment practices.
Job titles and descriptions must be well-writtenWe value jobs with titles and descriptions that are detailed, accurate, and well-formatted. 
 Leave clickbait and extraneous job details out of titles. Job descriptions should primarily provide details about the role and should not focus on non-pertinent roles or company information.
Job posts must not contain offensive contentJob posts should never include offensive content such as content that’s explicit in nature, lewd, sexual, or derogatory. Jobs, content, and messages violate this guideline if they’re offensive and expose job seekers or employers to content that’s vulgar or illicit.
We do not allow our search results to be manipulatedJobs will receive lowered visibility if employers are found attempting to maliciously or intentionally manipulate our search results to receive more traffic for their job.
Discrimination is strictly prohibited on IndeedJob seekers should be evaluated based on their skills and experience rather than factors that do not affect their ability to successfully perform the functions of the job they’re applying to.

Apply URL Guidelines

Apply URL is an Indeed solution that allows employers to post jobs directly on Indeed and have job seekers apply through an apply process hosted on an employer website. This is a great solution for employers whose jobs are not easily indexable, but require the use of an external or pre-existing application specific to your company.

Job Inclusion Guidelines:

  • URL leads directly to either an application process or a job description page that includes a direct link to the application process.
  • URL leads to a log in or sign up page and then immediately directs the job seeker to the application process or job description page.
  • Job and application meet Indeed’s policies and guidelines.
  • Employers roles are not easily indexable and there is a clear business need for Apply URL.
  • Tracking must be installed to identify traffic from Indeed.
  • Generic, generalized, or non-specific applications may require sponsorship.
     

In order to use Apply URL, you must have an Indeed employer account and this feature must be enabled by an Indeed representative, in addition to the requirements above.

*Disclaimer*

Jobs that do not meet Indeed standards may be subject to review and require additional information from the hiring company. Listings that prove misleading, compromise the job seeker experience or those which we are not convinced represent a “real” job may be removed from search results altogether.

General Product Policies

These policies represent our goal to provide the best job search experience for our users. The Product Policies outlined below ensure that employers get the most from all Indeed products while helping job seekers find relevant opportunities.

Application Policies

  • Transparency and Accessibility

The application process should be transparent and simple to navigate. Applications should be tied to the specific job that was posted and not a talent pool. The job description should make clear the job poster’s relationship to the end employer, especially in the case of third-party recruiters.

  • Privacy

Applicant’s personal information gathered in the application process should be treated carefully within your company and never made available to third parties.

Communication Policies

Messages sent via Indeed to potential candidates should generally follow the same rules as job postings. When communicating with candidates, please be mindful of the following:

  • Present a specific and relevant job

The position being presented should be clearly stated and relevant to the candidates contacted. Your job should be a good fit for a candidate’s experience and career status.

  • Include job details and identifying information

Your message should include the job’s location, title, requirements, and compensation structure. If your message also includes a link, it should send candidates directly to the job information. Be sure to include the name of your company and its location as well as your name and title. Use your company email address, if possible.

  • Be considerate of candidate privacy

Do not request sensitive information to be sent directly over a message. Please be considerate of candidate privacy while communicating on Indeed and throughout the hiring process.

  • Messages sent through Indeed should not solicit or require payment of any kind
  • Please refer to our Indeed Resume Dos and Don’ts for a detailed list of guidelines for using Indeed Resume

Apply URL Policies

  • Job URLs should be direct links

Job URLs should lead to either an application process or a job description page that includes a direct link to the application process. Alternatively, a URL should lead to a log in or sign up page that immediately sends the job seeker to the application process or job description page.

  • All jobs and applications should meet Indeed’s quality standards outlined in our policy articles
  • Generic, generalized, or non-specific applications may require sponsorship

Platform Abuse Policies

  • Platform Abuse 

Indeed does not permit employers to gain an unfair advantage on our platform. Indeed may remove content if it is found to intentionally or unintentionally manipulate Indeed’s products. This includes, but is not limited to, posting identical or similar jobs from multiple accounts.

  • Misrepresentation

Employers may not post content that deceives users by excluding relevant information or providing misleading information. We want job seekers to trust our platform; content posted by employers should be clear, truthful, and accurate, and provide all relevant information for the job seeker.

Additional Policies

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