How Do You Nurture a Positive Working Environment?

Hey everyone!

Welcome back to the WootRecruit, your ultimate destination for all things recruiting in the high turnover industry. I’m Libby, your host, and today we have a fantastic guest joining us, Jennifer Tangeman, the owner of Clean by Design based in Portage, Michigan. Jennifer has been in the business for over 15 years, and she’s here to share some invaluable insights into hiring and building a strong company culture in the service-based industry.

Valuing Quality Over Quantity in Recruitment

A common mistake in hiring is underestimating the importance of a high-quality candidate. The notion that anyone can perform basic tasks leads to a “warm body” approach to hiring, which fails to consider the value of alignment between an employee’s values and the company’s culture. Recognizing the potential of every hire to contribute significantly to your business is crucial. It’s not just about filling a position but finding someone who shares your vision and values.

The Foundation of Core Values

The core values of your company are not just words on a wall but the foundation upon which your business and its culture are built. Every decision, from hiring to daily operations, should reflect these values. Aligning your team’s personal values with those of your company ensures a cohesive and motivated workforce. This alignment is particularly important in high turnover industries, where a strong cultural fit can be the difference between a short-term hire and a long-term team member.

Transitioning from Remote to Office: Building a Community

The shift to remote work has been significant across all sectors, including service-based industries. However, transitioning from a remote setup to establishing a physical office can have profound benefits for company culture. An office space serves as a central hub for your team, offering opportunities for connection and reinforcing the company’s credibility. It becomes a place where achievements are celebrated, and challenges are addressed together, fostering a sense of community and belonging.

Communication and Connection: The Heart of Culture

Effective communication and genuine connection are the lifeblood of a strong company culture. Creating multiple avenues for engagement, such as sharing “good vibes” through a weekly newsletter or celebrating successes, nurtures a positive work environment. It’s about making every team member feel valued and connected, regardless of their role or location. This approach not only strengthens the internal culture but also enhances the company’s relationships with its clients, creating a holistic environment of trust and mutual respect.


Recruitment and culture-building in high turnover industries are about more than just filling positions; it’s about creating an environment where employees feel connected, valued, and aligned with the company’s goals. By focusing on quality recruitment, reinforcing core values, fostering community, and maintaining open lines of communication, businesses can build a resilient and committed workforce. In the end, the strength of your team lies in the shared commitment to the company’s vision and the collective effort to bring it to life.

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