Validating Phone Numbers to Decrease Sending Errors

To ensure your account stays in good standing for A2P registration, enable phone verification on your subaccount by following these steps:

• Access Subaccount Settings
  • Go to the bottom left corner of the screen and click on Settings.
  • Click on the Business Profile of the specific subaccount.
• Enable Phone Verification
  • Scroll down to the General section.
  • Find the option Validate phone numbers when first SMS is sent to a new contact.
  • Select this option to enable automatic phone number validation.
  • No need to click a submit button; the changes will update automatically.

This process ensures you avoid issues with invalid phone numbers, preventing increased error rates that could negatively impact your account.