< All Topics
Print

Troubleshooting Stripe Subscription Issues (Not showing up as available)

To troubleshoot and fix issues with Stripe subscriptions, follow these steps to add a payment method, verify the account, and enable SaaS mode. These steps will help resolve common errors and ensure smooth billing processes.

Adding a Payment Method

  1. Log In: Access your Stripe account.
  2. Navigate to Payment Settings:
    • Go to the payment methods section.
    • Add Payment Method: Enter the necessary payment details and save the new method.

Verifying the Account

  1. Verify Account Information:
    • Ensure all account information is accurate and up-to-date.
    • Complete any required verification steps (e.g., identity verification).

Enabling SaaS Mode

  1. Access SaaS Settings:
    • Go to the SaaS mode settings in your account.
  2. Enable SaaS Mode:
    • Toggle the switch to enable SaaS mode.
    • Save the changes to apply the new settings.

Addressing Common Errors

  1. Review Error Messages:
    • Check for any error messages or notifications in your Stripe account.
    • Follow the suggested steps to resolve specific errors.
  2. Common Tips for Resolution:
    • Ensure the payment method is valid and has sufficient funds.
    • Double-check that all required fields are filled out correctly.
    • Contact Stripe support for assistance if needed.

By following these steps, you can effectively troubleshoot and fix issues with Stripe subscriptions, ensuring a seamless billing process for your account. This approach provides a clear and systematic method to address common subscription errors and maintain smooth operations.

Go to Top