Low-Tech Solution: Removing Phone Number from Email Notifications

To implement a low-tech solution ensuring that no reply is set for any notifications, follow these steps to swap out text templates and remove phone numbers from custom values. This ensures that no calls or replies are mistakenly sent to an inbox or phone.

Steps to Ensure No Reply for Notifications

1. Access Settings:
   • Click on the Settings tab in your application.
2. Navigate to Custom Values:
   • In the Settings menu, locate and click on Custom Values.
3. Locate Applicant Phone Number:
   • Search for the custom value labeled Applicant Phone Number.
   • This is typically found on the second page of custom values.
4. Edit and Remove Phone Number:
   • Click on the Edit button next to the Applicant Phone Number field.
   • Delete the phone number value.
   • Save the changes. This ensures that the phone number field remains blank in all related notifications and email templates.

Detailed Example

1. Open Settings:
   • Log into your application dashboard.
   • Click on Settings in the main navigation menu.
2. Custom Values Section:
   • In the Settings menu, scroll down to find Custom Values.
   • Click on Custom Values to open the list.
3. Find and Edit Phone Number:
   • Navigate to the second page of the custom values list.
   • Locate the field labeled Applicant Phone Number.
   • Click on Edit next to this field.
4. Clear the Phone Number:
   • Remove any phone number listed in this field.
   • Click Save to update the changes.

Verifying the Changes

1. Check Notification Templates:
   • Go to your notification or email template section.
   • Open a few templates to verify that the phone number field now appears blank.
   • Ensure that no contact number is included in the notifications.
2. Test Notifications:
   • Send a test notification or email to confirm that it does not include a phone number.
   • Ensure the templates function correctly without the phone number.

Final Steps

1. Communicate Changes:
   • Inform relevant team members about the update.
   • Ensure everyone understands that the phone number field is now blank to avoid confusion.
2. Monitor Notifications:
   • Periodically review notifications and email templates to ensure they remain compliant with the new settings.
   • Make adjustments as needed based on feedback or issues that arise.

By following these steps, you can implement a low-tech solution to prevent any replies from being sent to an inbox or phone. This ensures that notifications are managed effectively without unwanted responses.