How to get Zoom Integration to connect to a Calendar Event [?]

To resolve the issue of the Zoom integration being grayed out and unavailable in your calendar event options, follow these steps. The problem typically arises because Zoom integration is only compatible with round-robin or collective booking events, not class bookings.

Steps to Enable Zoom Integration for Calendar Events

1. Identify the Issue:
   • Open the calendar event settings for the specific user (e.g., Andrew Martin).
   • Note that the Zoom option is grayed out and unavailable.
2. Understand the Requirements:
   • Zoom integration requires either round-robin or collective booking events.
   • Class bookings are not compatible because Zoom requires individual links for one-on-one meetings.
3. Create a New Round-Robin Calendar:
   • Navigate to the calendar section in your scheduling tool.
   • Select the option to create a new calendar event.
4. Set Up Round-Robin Booking:
   • Choose the round-robin booking type.
   • Duplicate the settings from the existing calendar event to ensure consistency.
   • Adjust any necessary details such as meeting duration, availability, and other preferences.
5. Configure Zoom Integration:
   • Within the round-robin event setup, look for the integration options.
   • Select Zoom as the integration.
   • Ensure Zoom is correctly configured and authorized within your scheduling tool.
6. Assign Attendees:
   • Add the required attendees to the round-robin event.
   • Even if it’s primarily for one person, you can set the priority to ensure that individual gets the booking.
7. Save and Test:
   • Save the new round-robin calendar event.
   • Test the setup to confirm that Zoom integration is now available and functional.

Example Steps:

1. Edit Calendar Event:
   • Go to the calendar section and select the event you need to edit (e.g., Andrew Martin).
   • Notice that Zoom is grayed out.
2. Create Round-Robin Event:
   • Click to create a new event.
   • Choose “Round-Robin” as the event type.
   • Duplicate settings from the original event to match the existing schedule and preferences.
3. Configure Zoom:
   • In the new round-robin event, select Zoom from the integration options.
   • Ensure Zoom is connected and configured properly.
4. Assign Attendees:
   • Add necessary attendees.
   • Set the priority if required.
5. Save and Verify:
   • Save the new calendar event.
   • Check that Zoom is now enabled and not grayed out.

By following these steps, you can enable Zoom integration for your calendar events, ensuring seamless scheduling and video conferencing capabilities. This approach resolves the issue of the integration being unavailable due to incompatible booking types.