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PostedMay 13, 2024
UpdatedMay 13, 2024
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- Laughing on calls/Zooms
- Laugh on every sales call – even if it’s the same joke each time, just making clients feel comfortable with us
- We got you – we are here to make it easier and each communication we have with our clients should reflect this!
- First name basis – we call our clients by their first names in communications and expect the same from them =)
- Listen for things about FORD
- Family/Team
- Occupation/Industry
- Recreation/Hobbies
- Dreams/Goals
- This info helps with connecting and delivering a better experience overall. Please add any information to the HS notes